Paciolan Signs Ticket Deal With The Smith Center

Paciolan Signs Ticket Deal With The Smith Center

Paciolan, a leading provider of ticketing, marketing, and fundraising solutions, announced today that The Smith Center for the Performing Arts (The Smith Center) will partner with the company to open its new $470 million arts center. As an important component of the Las Vegas artistic and cultural community, The Smith Center will leverage the Paciolan system to sell tickets to its events.

"We're excited to work with Paciolan for our ticketing solution," said Myron G. Martin, president and chief executive officer, The Smith Center. "Paciolan provides us the tools, resources and services to offer our patrons an exemplary entertainment experience."

The Smith Center is the first new performing arts center to join the Paciolan community since their sale to Comcast-Spectacor, just nine months after regaining their independence.

"Paciolan offers us a uniform standard of excellence with a perfect blend of solutions that emphasize both earned and unearnedincome opportunities," said Paul Beard, vice president and chief operating officer, The Smith Center. "They provide us a powerful distribution platform to sell high volumes of tickets as well as a potent, integrated fundraising system."

The Smith Center plans to utilize Paciolan's CRM technology to deliver outstanding services at every point of contact with their patrons. By leveraging an integrated CRM system, The Smith Center will gain a holistic view of their patrons' interactions and preferences to deliver a personalized entertainment experience.

"Paciolan is the right choice for The Smith Center as they provide us the most financially advantageous model as well as a powerful foundation to grow our business in the unique Las Vegas market," said Richard Johnson, vice president and chief financial officer, The Smith Center.

The Las Vegas market features a network on local organizations that leverage the Paciolan system. This network allows the Smith Center to work with other organizations, including UNLVtickets, to create greater cross-selling and marketing opportunities for both organizations.

An important factor in The Smith Center's decision was Paciolan's turnkey solution that enables The Smith Center to provide patrons one-stop shopping for their ticketing and donor needs. This proven technology allows The Smith Center to quickly ramp up their operations without requiring a newly designed, customized system. To complement the turnkey solution, The Smith Center has hired Mike Ruppert, an arts veteran with over 20 years of unmatched Paciolan experience, to manage their ticketing operations.

"It is truly an exciting moment for Paciolan to partner with a new, world-class organization such as The Smith Center to help them manage their beautiful new facilities," said Dave Butler, chief executive officer of Paciolan. "This partnership is the first new performing arts center to join the growing Paciolan community since our independence, just nine months ago, which demonstrates the power of our robust ticketing, fundraising and marketing solutions to the vibrant performing arts genre."

About The Smith Center The Smith Center for the Performing Arts is a public/private partnership that will become the centerpiece of cultural life in Las Vegas offering a blend of performances by resident companies as well as first-run touring attractions. The 5-acre cultural campus will feature three performance spaces including the 2,050- seat Reynolds Hall with refined acoustics and the Boman Pavilion housing a cabaret jazz space and a studio theater, all complemented by the DISCOVERY Children's Museum. The Smith Center will be a living room for Las Vegas; a place that will educate, entertain and excite the citizens of our great community. Located in downtown's 61-acre urban development, Symphony Park, The Smith Center broke ground in May of 2009 with a ceremonial carillon bell casting and ringing. In February 2010, it celebrated its "Topping Out" with the raising of 50 tons of steel and is projected to open in March 2012.

For more information about The Smith Center for the Performing Arts, please visit www.thesmithcenter.com.

About Paciolan Founded in 1980, Paciolan is the leader in venue enablement, powering ticketing, fundraising and marketing technology solutions for leading organizations across North America. Collectively, Paciolan powers over 500 live entertainment organizations that sell over 100 million tickets annually. Primary markets include college athletics, professional sports, performing arts, arenas and museums. Paciolan is a wholly owned subsidiary of Comcast-Spectacor.

Visit www.paciolan.com for additional company information.